Privacy Policy2018-10-04T20:33:53+00:00

Privacy Policy

1.0 – Our core beliefs regarding user privacy and data protection

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We don’t like spam as much as you do
  • We will never sell, rent, or otherwise distribute or make public your personal information

2.0 – Administrator. Relevant legislation

2.1 The administrator of your data is: Riverdi sp. z o. o. sp. k,, with company number: KRS 0000715225, NIP (tax identification number): 5842767153, REGION (statistical number): 369313902, whose registered office is: Nowy Swiat 36, 80299 Gdansk, Poland. You can contact us via telephone: +48 58 7703116 or e-mail: [email protected]

2.2 Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

This site’s compliance with the above legislation, all of which are stringent in nature, means that this site is likely compliant with the data protection and user privacy legislation set out by many other countries and territories as well. If you are unsure about whether this site is compliant with your own country of residences’ specific data protection and user privacy legislation you should contact our data protection officer (details of whom can be found in section 8.0) for clarification.

3.0 – Personal information that this website collects, why we collect it and for how long

This website collects and uses personal information for the following reasons:

3.1 – Shopping

We acquire personal data from users of an online store. The basic way to obtain data is to fill out the form voluntarily. In this way, we obtain your name, surname, address, telephone number and e-mail address. If you decide to make a payment via an online transfer, we also receive your bank account number. We store the data in a format that allows them to be transferred.

3.2 – Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser, and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google does not grant us access to this. We consider Google to be a third party data processor (see section 5.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides. FYI our website uses the analytics.js implementation of GA.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages on this website.

3.3 – Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page or an email link like this one, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 5.0. Instead, the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our own SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted using SHA-2, 256-bit cryptography before being sent across the internet. The email content is then decrypted by our local computers and devices. However, not all mail servers are secured in such a way. Therefore, we would suggest that you always consider email as an insecure medium and not include personal, confidential or otherwise sensitive information within an email.

3.4 – Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 5.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic (approximately one per month) newsletter-style emails from us.

3.5 – Consent

Expressing consent on processing your personal data is voluntary, however, it is a contractual requirement and is necessary for the performance of the contract. The contract consists of the sale of products ordered by you. This means that without your consent to the processing of personal data, we will not be able to complete the order.

3.6 – Data storage

We store your data for a period not longer than it is necessary for the correct implementation of the order and enabling us to send your newsletter. After this time, the data is stored solely for the purpose of securing claims. We remind you that you can delete data at any time.

4.0 – Cookies. How we store your personal information.

4.1 We use our own cookies for the proper operation of the website, in particular, adjusting the content of websites to your preferences and optimizing the use of websites. We use cookies to implement the processes necessary for the full functionality of the website and to optimize the use of websites. In particular, these files allow us to recognize the basic parameters of your device (such as: device type, screen resolution, the country from which it comes to enter) and thus properly display a web page tailored to your needs.

4.2 You can change the cookie settings independently and at any time by specifying the conditions for their storage and access by the cookie files to your device and by changing the settings using the web browser settings. These settings can be changed in particular in such a way as to block the automatic handling of cookies in the settings of the web browser or inform about every posting of cookies on your device. Detailed information about the possibilities and ways of handling cookies are available in the software (web browser) settings. You can also delete cookies at any time using the functions available in the web browser you use. However, limiting the use of cookies may affect some of the functionalities available on the website.

4.3 If you submit an order on this website some personal information will be stored in this website’s database. This data is currently stored in an identifiable fashion; a limitation of the content management system that this website is built on (WordPress). In the near future, we aim to change the storage of this data to a pseudonymous fashion meaning that the data would require additional processing using a separately stored ‘key’ before it could be used to identify an individual.

Pseudonymisation is a recent requirement of the GDPR which many web application developers are currently working to fully implement. We are committed to keeping it as a high priority and will implement it on this website as soon as we are able to.

5.0 – Our third-party data processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section 2.0. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.

6.0 – Data Breaches

We will report any unlawful data breach of this website’s database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen or otherwise violates data security.

7.0 – The right to object, the will of removing data and other modification

7.1 You can request:

  • access to your personal data,
  • rectification of your personal data,
  • deletion of your personal data,
  • restrictions on the processing of your personal data,
  • transfer of your personal data.

In addition, you can raise an objection to the processing of your personal data.

7.2 To use the above rights, you should contact our data protection officer (see section 8.0 below).

7.3 We shall perform your request promptly. Removing, limiting, transferring or raising objections to the processing of data will affect the services provided and will probably result in the inability to perform these services properly.

8.0 – Data protection officer

Mr. Radosław Fularczyk
CEO, Riverdi sp. z o. o. Sp. k

Telephone: +48 58 7703116
Email: [email protected]

9.0 – Changes to our privacy policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the changelog below.

9.1 – Changelog

15/06/2018 – version 1.0

  • Privacy policy instigated