FAQ

General

The 3D files are available on the product page, in the “Downloads” section.

Datasheets are available in the download section of each product page.

The description of the display PN is included in the datasheet in the Module Specification Section. Datasheets are added as PDF files to the description of each product. Just click on the product datasheet in the download section of the product page. The PN is located in the main title, on the first page of each datasheet.

The viewing direction is the best view of the display from one of particular angle. This means that the contrast is the best from this position. The best angle of a particular display depends on the display will be used – placed flat on a table, mounted on a wall, or incorporated in a hand-held device.

Gray scale inversion is a one viewing side, in which the image colors suddenly change after exceeding the specified viewing angle.

Riverdi EVE modules

All EVE 1/2/3 modules require the same 20-pin ZIF connector, 0.5mm pitch, down-side.

Available at the Riverdi Store: https://riverdi.com/product/zif0520dh-cf25/

Compared to the FT80x, the FT81x support displays with higher resolution, portrait orientation option, faster data transfer and image/video loading, and more video memory.

RGB modules

Our uxTouch displays have a specially designed Projected Capacitive Touch (PCT). The advantages of such displays are numerous: easy assembly and customization, no dirt accumulation, changeable cover glass shape, a customizable touch sensor area, and more. One of the main advantages of the uxTouch displays is the chemically strengthened glass it has. This makes the display highly durable and resistant to environmental changes and dirt accumulation. See the uxTouch official page for more information.

For the UxToch assembly we prepared the special guide – see in the file attached.

UxTouch_assembly_guide_Rev._1.1.pdf

The last sign in a uxTouch module describes the type of Double-sided Adhesive Tape (DST). We currently offer three options: No DST or glue 0.2mm DST and glue 0.5mm foam DST and glue For more details visit the uxTouch page: https://riverdi.com/technologies/cover-lenses/

SSD1963 modules

In case you need low power consumption, the controller offers a deep sleep mode.

If your project requires a more complex execution the SOLOMON SSD1963 graphic controller is a great choice. The Solomon SSD1963 has 1 MB memory which you can use to write all your display data. It offers standard features like programmable brightness, contrast and saturation control, as well as dynamic Backlight Control (DBC) over the PWM signal.

E-paper modules

With our application, you can easily convert graphics from popular image formats like *.bmp, *.jpg, or *.png to the bitmaps which can be uploaded to the module through the NFC protocol.

See the quick video showing the idea: https://www.youtube.com/watch?v=buSLQmFtFFg

The mobile application can be downloaded and installed from the Android Play Store free of charge.

The version for IOS will be available soon.

No, there are two more color versions of the Riverdi EPD modules!

RiEPD-29-BRW – Black, Red and White

RiEPD-29-BYW – Black, Yellow and White

and the standard black and white module:

RiEPD-29-BW – Black and White

Customization

If your project requires some special features, different from our standard offer, please contact us using the contact form. We will be glad to make a smart display that is tailor-made for your project. Don’t hesitate to give us all the details – display size, the touch screen option, what interface you will be using, if you need a mounting glass, special cover glass options, etc. The more details we have, the better.

You can modify the shape, dimensions, glass thickness, and color of the cover glass, e.g. in some of the capacitive touch panels. We can also modify dimensions of display’s FPC or change the PCB according to your individual project. We offer several display sizes: 3.5″ 4.3″ 5″ 7″ 10.1″ You can also choose different add ons, such as a mounting frame or LED inverter. Please send us all your ideas and descriptions of what modifications using this form and get an immediate answer.

If you can’t find the product you are looking for, you can contact our sales department using the contact form on the right or call the number +48 58 7703116.

Evaluation boards

All Riverdi Evaluation Boards include the FFC cable. You can also buy additional FFC cables here: https://riverdi.com/product-category/accessories/

We offer several evaluation boards designed for different display models, all available here: https://riverdi.com/product-category/evaluation-boards/

Ordering

Do you need help with ordering Riverdi products? Take a look at the most frequently asked questions about shopping on our website. Don’t hesitate to use the contact form and send us your question if you don’t find the answer here.

Payment methods

We accept the following payment methods: Credit card PayPal Wire transfer Note: to prevent any delays in processing your order, please make sure that the billing address on your order matches the information on your credit card account.

On-line ordering

You are welcome to contact our sales team using the form on the right or call us at the number +48 58 7703116. We will assist you with the order.

Yes, it can. Please share that info while putting the order.

VAT issues

For all information regarding VAT please see the table below. The information is formed based on your location and distinction between whether you are an end user or company, see the table below:

You areLocatedVAT ID requiredYou pay VAT
End customerPolandNOYES
End customerEuropean CommunityNOYES
End customerRest of the WorldNONO
CompanyPolandYESYES
CompanyEuropean CommunityYESNO
CompanyRest of the WorldNONO

Need Help?
We Provide Answers.

We strive for quality in every aspect of our enterprise, and support is a vital part of that. Your satisfaction means that we are doing the right job.

The Riverdi team is at your service.

Custom Display Solutions

We will design, develop, and manufacture a free sample that perfectly fits your project requirements.

PCN/EOL

Our Product Change Notification system (PCN) is devised to ensure that any changes affecting the form or function of products, product obsolescence, and product specification, are communicated to our customers clearly and efficiently.

Riverdi GitHub repository

Visit the official Riverdi GitHub repository get access to all the initialization and application code, as well as libraries and demos for Riverdi modules.
The libraries have been optimized and divided into layers so that you can work with the code in a more efficient way.

Contact us

Don’t hesitate to contact us and send us your question if you don’t find the answer here.